Decrease no show rate

The Low Down: Nobody likes a no-show.  You set time aside in your day… the least they can do is show up… right?  And of course, everyone honors their word to be there… and to be there on time.  Riiiight.  The fact is, a recent survey found that 15-20% of...

Cluster your appointments, especially when you are new!

The Low Down: Think about it this:  A new restaurant opens.  You decide to give it a try and you’re the only one there.  Does that make you excited about trying the food?  Now… think about this scenario.  You go into a new restaurant… first thing you notice is how...

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