Customer Service Should be at the Top of Your List!
You spend a lot of time helping your customers achieve their body goals, but do you know how to leverage their success to also benefit your business long term?
This process starts from the first interaction and why it is super important to build rapport, in order to be able to gather and foster customer reviews and testimonials.
It costs 5x as much to get a new client, as it does to maintain your existing customers. So, it is important that you stay in touch with your current customers with periodic touch points. Candid testimonials also help to build trust and overcome any skepticism future clients may have about CoolSculpting.
Love Your Customers for Loving CoolSculpting!
Are you ready to show refresh your rapport and retention strategy?
Image: attached in files